Vol 73 (2016)

This is a regular volume with 8 papers and one book review. In the first paper, Cunningham, Cunningham and Ekenberg focus on identifying factors impacting on the current level of open innovation and ICT entrepreneurship in Africa. The results highlighted six main factors: a) level of political will reflected by resource prioritisation; b) alignment with national development plans and associated funding priorities; c) level of understanding of strategic benefits by ministers and senior civil servants; d) level of awareness and sensitization of the general public, e) availability of national innovation and entrepreneurial expertise; and f) willingness and capacity to cooperate with other stakeholders to achieve common goals. 

In the second paper, Breetzke and Flowerday explore the use of an interactive voice response (IVR) system by citizens of a city in a developing country to ease urban challenges arising as a result of growing urbanisation. The study sought to determine whether these citizens would deem such an IVR channel usable for telephonically reporting public safety matters and whether any noteworthy usability issues arose. Citizens who participated in this study assessed the system’s usability. The results showed that from a usability perspective, an IVR system is an effective crowdsourcing channel for citizens to report such matters. 

In the third paper, Siribaddaba and Hewapathirana argue that Health Information Systems projects in Low and Middle Income Countries (LMIC) can utilize formal, informal and workplace based online and face-to-face training methods along with the networking power of free and open source software communities as a means of cultivating Communities of Practice. The authors present a practical training model usable in information system implementations in LMIC settings with the added benefit of being able to facilitate cultivation of CoPs. The paper also contributes theoretically by extending the conceptualization of ‘cultivating CoPs’ beyond organizational contexts.

In the fourth paper, Mooketsi and Chigona examine the impact of contextual factors in the implementation of ICT in schools in previously disadvantaged areas in South Africa. The findings show that the implementation context and the history of the implementers and other issues that are in no way related to the implementation process affect the implementation process and outcomes. 

In the fifth paper, Hasan engages in a discourse analysis of Bangladesh’s ICT policy document to evaluate communicative aspects, using the framework of Habermas’ Theory of Communicative Action (TCA). The findings uncover multiple limitations to the policy document in terms of four TCA validity claims: truth, legitimacy, sincerity, and clarity. The truth claim shows a lack in defining and describing multiple terms and issues, explaining varied ideological stances and accounting for benefits and challenges, along with interpretation of some facts. Similarly, the legitimacy claim reveals that matters that appeal to emotion, such as constitutional obligation, social equity, disabled people, minorities, and women and community issues, lie as foundation to justify that claim. The uses of connotative words and metaphors in addition to uses of jargon and unexplained terms are also found under the claim for sincerity and clarity, all of which ultimately are not compatible with the values of the validity claims.

In the sixth paper, Kabiawu, van Belle and Adeyeye explore the adoption of ICTs in small organizations in South Africa. The authors take a design science approach in order to understand the situation and proffer a solution. The authors attempted to establish the relevance of information for ICT decision tasks. The study, guided by Hasso-Plattner-Institute School of Design Thinking methodology, was used to create an appropriate, consolidated and enhanced Internet information source. A final survey was later used to test and evaluate the designed artifact. The preliminary results indicate expected high usability and effectiveness of the proposed solution.

In the seventh paper, Ruhode investigates e-government in Zimbabwe, as articulated in ICT policy documents. The policy documents are analysed thematically which leads to critical narrative analysis. The use of thematic analysis as a theoretical foundation and a methodological approach for analysing text contributes to a better understanding of government publications. This study has identified that all documents are silent on the political and economic reality in Zimbabwe which directly influences the implementation of capital projects. The policy documents also make no reference to other considerations as funding models and execution plans under a complex political, social and economic environment. As a result, government policy documents remained only as blueprints without any impact towards the implementation of e-government in Zimbabwe.

In the eighth paper, Kalema, Motsi and Motjolopane report on the utilization of IT to enhance Knowledge Sharing (KS) among educators in South Africa. The authors collected data from secondary school educators in the Tshwane South district of South Africa. The results indicated that knower’s attitude is a high significant contributing factor whereas dependence of the knower is the least and insignificant in the utilization of IT to enhance knowledge sharing. Practically, this study could be leveraged by schools and governments to entrench tacit knowledge and to address the brain drainage associated with the continuous exodus of the skilled and experienced educators. Further still, the designed framework could be used by Information Systems scholars to extend research of knowledge sharing and management.

In the last paper, Davison reviews ICTs in Developing Countries: Research, Practices and Policy Implications, edited by Bidit Dey, Karim Sorour and Raffaele Filieri.


Table of Contents

In this Volume, the downloads# is the total number of downloads since publication.

Research Papers

Factors Impacting on the Current Level of Open Innovation and ICT Entrepreneurship in Africa PDF
Paul M Cunningham, Miriam Cunningham, Love Ekenberg # of downloads: 762

The Usability of IVRs for Smart City Crowdsourcing in Developing Cities PDF
Thayne Breetzke, Stephen V Flowerday # of downloads: 462

Using Training as a Tool for Cultivating Communities of Practice around Health Information Systems in Low and Middle Income Countries: A Longitudinal Mixed Method Study PDF
Pandula Anilpriya Siribaddana, Roshan Hewapathirana # of downloads: 373

The Impact of Contextual Factors on the Implementation of Government E-Strategy in Previously Disadvantaged Areas in Cape Town PDF
Bojelo Esther Mooketsi, Wallace Chigona # of downloads: 537

Evaluation of a Government ICT Policy Document from a Communicative Action Perspective: A Case of Bangladesh PDF
Md Zahid Hasan # of downloads: 439

Designing a Knowledge Resource to Address Bounded Rationality and Satisficing for ICT Decisions in Small Organizations PDF
Oluyomi Kabiawu, Jean-Paul van Belle, Michael Adeyeye Oshin # of downloads: 499

E-Government for Development: A Thematic Analysis of Zimbabwe’s Information and Communication Technology Policy Documents PDF
Ephias Ruhode # of downloads: 877

Utilizing IT to Enhance Knowledge Sharing for School Educators in Developing Countries PDF
Billy Mathias Mathias Kalema, Lovemore Motsi, Ignitia Mafurusi Motjolopane # of downloads: 519

In this Volume, the downloads# is the total number of downloads since publication.

Book/Media Reviews

Review of: ICTs in Developing Countries: Research, Practices and Policy Implications PDF
Robert M Davison # of downloads: 348

The Electronic Journal of Information Systems in Developing Countries.
ISSN: 1681-4835 www.ejisdc.org