Volume 77 of EJISDC contains eight papers. In the first paper, Gloria Iyawa, Marlien Herselman and Alfred Coleman examine the differences in customer interaction between software methodologies deployed in Namibian software firms. The authors adopt a qualitative, case study approach, collecting data through semi-structured interviews. The findings provide useful insights in software methodologies deployed in Namibian software firms and the experience within the Namibian context.
In the second paper, Malcolm Garbutt explores how students may reconcile the concerns raised by Van Zyl (2015) of the Burrell and Morgan framework with the pragmatic approach proposed by Cronjé (2011). Van Zyl suggests that disciplinary kingdoms in higher education use the Burrell and Morgan framework to repress students who are not encouraged to reflect on alternative paradigms. Although Cronjé (2011) and Roode (1993) also use the Burrell and Morgan model and encourage the use of multiple paradigms Van Zyl considers their application simplistic leading to poorly prepared researchers. The Cronjé model is reviewed in light of Ackoff’s (1976) four pursuits of mankind with the view to providing an opportunity for overcoming the mutually exclusive nature of Burrell and Morgan.
In the third paper, Daniel Ayoung, Pamela Abbott and Armin Kashefi apply the gap archetypes framework as an analytical tool to evaluate the Community Information Centre (CIC) initiative in Ghana. They critically examine how the interaction of ‘soft’ constructs (politics, culture, emotions, people, partnerships and context) influenced the outcome of the initiative. Adopting a qualitative approach, they investigated eight government-owned telecentres to highlight how ‘soft’ constructs influenced the implementation and governance of the CIC initiatives.
In the fourth paper, Richard Heeks and Shyam Krishna explore the different meanings of hope within the existing literature and synthesise these meanings into a new multi-dimension content model of hope that looks at the subject, object and enaction of hope. This model is then linked to ICT4D initiatives by taking into account the hopes of different stakeholders, which are seen, via a modified ICT4D value chain framework, to be both an input to and an output from ICT4D adoption and use. The authors undertake a preliminary application of this framework to a case study using multiple sources of secondary data from the One-Laptop-per-Child initiative.
In the fifth paper, Azmi Omar, Julian Bass and Peter Lowit explore information system insourcing in selected government agencies in Malaysia and discuss the challenges and barriers that have impeded implementation. The study considers a post outsourcing context following the decision to insource a major Malaysian Government Information System in 2011. A qualitative study was conducted in a government agency, obtaining empirical evidence from 55 semi-structured interviews with government servants including the users of the government information system. By using a combination of institutional theory and the capability approach to analyse the data, the authors find that insourcing reduced costs, provided a means to access new technologies and enhanced skills in the internal development team.
In the sixth paper, Atta Addo investigates ‘irrationalities’ associated with IT-enabled change in the context of Ghana’s TradeNet. The study reveals that despite TradeNet’s potential for full automation and integration, bureaucrats sometimes preferred manual, face-to-face, paper-based practices. This apparent ‘irrationality’ is explained by drawing upon the theoretical notion of institutional logics to trace underlying logics of TradeNet-enabled change. The author interprets ‘irrationality’ as ‘good enough’ or satisficing when new logics of IT and old bureaucratic logics contradicted. These findings move beyond success or failure interpretations typical in Information Systems in developing countries (ISDC) and ICT for development (ICT4D) research.
In the seventh paper, Aminu Hamajoda seeks to find out the state of political communication among West African parliamentarians in view of the expanded mediality that newer digital channels like social media, the internet and mobile telecommunication tools are bringing to the political landscape in addition to traditional political channels of party politics, rallies, meetings, constituency visits and traditional media like television, radio and newspapers. The study deliberately focuses on the three core parliamentary functions, lawmaking, representation and oversight, asking key questions under each function to delineate the views and practices of legislators in using media channels.
In the eighth paper, Delroy Chevers and Gerald Grant seek to compare the awareness, adoption and benefits of Software Provess Improvement (SPI) programs in Canadian and English-speaking Caribbean (ESC) software development firms. The authors find that the awareness and adoption of SPI are higher in Canadian firms in comparison to the ESC firms, while the main benefit of SPI adoption in both environments was improved software product quality.
In the ninth paper, Johannes Cronje responds to Izak van Zyl’s call for Pragmatism in Information Systems research in preference over Paradigmatic research as embodied by Burrell and Morgan’s (1979) four sociological research paradigms. The paper presents an adaptation of Burrell and Morgan’s four paradigms to develop a set of research aims and corresponding questions. The research aims and questions are then tested against eight recent research papers to validate the individual paradigms and then one paper is analysed in depth to demonstrate how a pragmatist research project can be executed by following a sequential and cyclic path through the four paradigms.
Table of Contents
In this Volume, the downloads# is the total number of downloads since publication.
|Customer Interaction in Software Development: A Comparison of Software Methodologies Deployed in Namibian Software Firms|
|Gloria Ejehiohen Iyawa, Marlien E Herselman, Alfred Coleman||# of downloads: 639|
|Disciplinary Kingdoms and the Pursuit of Pragmatism in Research: A Student Perspective|
|Malcolm Garbutt||# of downloads: 133|
|The Influence of Intangible ‘Soft’ Constructs on the Outcome of Community ICT Initiatives in Ghana: A Gap Archetype Analysis|
|Daniel Azerikatoa Ayoung, Pamela Abbott, Armin Kashefi||# of downloads: 201|
|ICTs and Hope for Development: A Theoretical Framework|
|Richard Heeks, Shyam Krishna||# of downloads: 858|
|Exploring the Factors that Influence the Success of Insourced Government ICT Projects|
|Azmi Omar, Julian M Bass, Peter Lowit||# of downloads: 280|
|Explaining 'Irrationalities' of IT-Enabled Change in a Developing Country Bureaucracy: The Case of Ghana's Tradenet|
|Atta A Addo||# of downloads: 160|
|Embracing New Media in Political Communication: A Survey of Parliamentarians’ Attitudes and Practices in a Changing Media Landscape in West Africa|
|Aminu Fari Hamajoda||# of downloads: 114|
|Software Process Improvement Adoption and Benefits in Canadian and English-Speaking Caribbean Software Development Firms|
|Delroy Anthony Chevers, Gerald Grant||# of downloads: 156|
|Towards an integration of paradigmatic and pragmatic research in Information Systems|
|Johannes Christoffel Cronje||# of downloads: 250|